License Agreement for On Premise self-hosted version
Last updated October 7, 2026. Replaces the prior version in its entirety.
This is a legal agreement. By indicating the acceptance of this Agreement or by using, downloading, installing, saving on Customer’s infrastructure, or otherwise using Testomat.io software, support or Products, Customer becomes a party to this Agreement and Customer consents to be bound by all the terms and conditions set forth below.
Parties:
- “Testomat.io”, “Licensor” or “We” means Optimum Solutions sp. z o.o., having its principal place of business at ul. Bonarka 19 / 5, 30-415, Kraków, Poland, registry code: 6793103694.
- “Customer”, “Licensee” or “You” means the legal entity specified in the applicable invoice, Order Form or Subscription Confirmation.
Licensor and Customer are hereinafter individually referred to as a “Party” and collectively as the “Parties”.
- Definitions
- “Agreement” means this License Agreement.
- “Product” means the Testomat.io software. Product is designed for managing the lifecycle of software testing processes. For the avoidance of doubt, the Product is not produced to the specifications of Customer nor customized through modification or personalization, is intended for mass distribution, and no software code will be provided to Customer.
- “User” means any employee, independent contractor or other personnel obtaining access to the Product(s) from Customer within the Number of Users limit.
- “Number of Users” means maximum number of Users as specified in the applicable Order Form, invoice or Subscription Confirmation.
- “License Key” means a unique key-code that may enable a Licensee to use the Product by unlocking the fixed Number of Users. Only Licensor and/or its representatives are permitted to produce License Keys for the Product.
- “Subscription” means an arrangement for making use of the Product of periodic nature on a prepayment plan.
- “Product Evaluation” means using the Product without a valid License Key.
- “Subscription Confirmation” means an email sent by Licensor to Customer that may contain the Subscription details, including total Number of Users, Subscription Term, subscription fees, payment schedules.
- “Subscription Term” means the period as specified in the applicable Order Form, Subscription Confirmation or invoice.
- “Order Form” means an ordering document signed by Licensor and Customer that may contain the Subscription details, including total Number of Users, Subscription Term, subscription fees, payment schedules. Total Number of Users may also be specified in the applicable invoice sent by Licensor to Customer.
- “Product Installation” means a Product copy running on Customer’s infrastructure, computer device, hardware server or virtual machine.
- “Product Version” means a release, update, or upgrade of a particular Product that is not identified by Licensor as being made for the purpose of fixing software bugs.
- “Bug Fix Update” for a particular Product Version means a software update or release that is specifically identified by Licensor as a bug fix for that Product Version.
- “E-mail Support” means a form of Customer support provided by the Licensor. At the time of writing, the corresponding e-mail address is support@testomat.io; should the address be changed, the new address will be referred to on the Licensor’s web site.
- “Affiliate” means any entity belonging to the same group as the Licensor.
- General provisions
- Entire Agreement. This Agreement constitutes the entire agreement between the Parties concerning its subject matter and supersedes any prior agreements between Customer and Licensor regarding Customer’s use of any Products. No purchase order, other ordering document or any handwritten or typewritten text which purports to modify or supplement the printed text of this Agreement, or any schedule will add to or vary the terms of this Agreement unless signed by both Customer and Licensor.
- Reservation of Rights. Optimum Solutions sp. z o.o. reserves the right at any time to cease the support of the Product and to alter prices, features, specifications, capabilities, functions, terms of use, release dates, general availability or other characteristics of the Product.
- Changes to this Agreement. We may update or modify this Agreement from time to time, including any referenced policies and other documents. If a revision meaningfully reduces Customer’s rights, we will use reasonable efforts to notify Customer. If we modify this Agreement, the modified version of the Agreement will be effective from the start of the next Subscription Term. In this case, if Customer objects to the updated Agreement terms, as Customer’s exclusive remedy, Customer may cancel the Subscription. Customer may be required to click through the updated Agreement to show its acceptance. For the avoidance of doubt, each Subscription Confirmation is subject to the version of the Agreement in effect on the Subscription Confirmation date.
- Opportunity to Review. Customer hereby declares that Customer has had sufficient opportunity to review this Agreement, understand the content of all of its clauses, negotiate its terms, and seek independent professional legal advice in that respect before entering into it. Consequently, any statutory “form contract” (“adhesion contract”) regulations shall not be applicable to this Agreement.
- Severability. If a particular term of this Agreement is not enforceable, the unenforceability of that term will not affect any other terms of this Agreement.
- Headings. Headings and titles are for convenience only and do not affect the interpretation of this Agreement.
- No Waiver. Our failure to enforce or exercise any part of this Agreement is not a waiver of that section.
- Notice. Optimum Solutions sp. z o.o. may deliver any notice to Customer via electronic mail to an email address provided by Customer, registered mail, personal delivery or renowned express courier (such as DHL, FedEx or UPS). Any such notice will be deemed to be effective:
- On the day the notice is sent to Customer via email.
- Upon personal delivery.
- One (1) day after deposit with an express courier or five (5) days after deposit in the mail, whichever occurs first.
- Governing Law. This Agreement will be governed by the laws of Poland, without reference to conflict of laws principles. Customer and Licensor hereby agrees that any dispute arising out of or in connection with this Agreement may only be brought in, and will be subject to the exclusive jurisdiction of the competent courts in Krakow, Poland. The Parties agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.
- Exceptions or Modifications. For exceptions or modifications to this Agreement, please contact Licensor at: legal@testomat.io In case the terms of this Agreement are in conflict with the terms of any agreement individually negotiated and agreed between Optimum Solutions sp. z o.o. and Customer, the terms of the latter shall prevail.
- Force Majeure. Except with respect to Customer’s payment obligations, neither Party shall be liable to the other for any delay or failure to perform any obligation under this Agreement (except for a failure to pay fees) if the delay or failure is due to unforeseen events which occur after the signing of this Agreement and which are beyond the reasonable control of such Party (“Force Majeure Event”), such as a strike, blockade, war, act of terrorism, riot, natural disaster, failure or diminishment of power or telecommunications or data networks or services, or refusal of a license by a government agency. In the event of a Force Majeure Event that prevents one Party from substantially performing its obligations hereunder for a period of ten (10) days or more, either Party may terminate this Agreement on five (5) days written notice.
- This Agreement applies whether Customer purchases a Subscription directly from Licensor or through resellers. If Customer purchases through a reseller, the Subscription details shall be as stated in the ordering document or subscription confirmation issued by the reseller to Customer, and the reseller is responsible for the accuracy of any such ordering document or subscription confirmation. Resellers are not authorized to make any promises or commitments on Licensor behalf, and Customer understands and agrees that Licensor is not bound by any obligations to Customer other than as specified in this Agreement.
- Grant of License
- The Product is licensed based on the Number of Users. All rights remain reserved by Licensor.
- Unless the Subscription has expired or this Agreement is terminated in accordance with respective section, and subject to Customer’s compliance with the terms and conditions specified herein including payment of the applicable fees, Licensor grants Customer a non-exclusive, non-transferable, non-sublicensable, limited, revocable, temporary license to use Product covered by the Subscription during the prepaid Subscription Term solely for Customer’s internal business purposes and in accordance with the terms of this Agreement. The license under this Agreement permits one Product Installation only. The use of the Product is restricted to the Number of Users.
- The Subscription Term is specified in the applicable Order Form, invoice or Subscription Confirmation. Upon the expiration of the Subscription Term or termination of this Agreement all the license and rights granted to Customer under this Agreement shall immediately terminate and Customer shall cease using the Product.
- No rights are granted to Customer hereunder other than as expressly set forth in this Agreement. Licensor retains all rights, title, interest and ownership, including all intellectual property rights, in and to the Product and all related documentation.
- Customer shall not:
- Allow the Product Installation to be used by more than the Number of Users specified in applicable Order Form, invoice or Subscription Confirmation.
- Sell, rent, lease, distribute, transfer, sublicense, provide access to, or otherwise make the Product available to any third party.
- Modify, adapt, create derivative works of the Product, copy, reproduce the Product.
- Provide access to the Product or the right to use the Product to any third party.
- Reverse engineer, decompile, disassemble, modify, translate, make any attempt to discover the source code of the Product.
- Remove or obscure any proprietary or other notices contained in the Product.
- Share, distribute, or otherwise allow multiple individuals to use a single user account.
- Customer shall not use the Product in violation of this Agreement or any applicable laws or regulations. Customer shall be responsible for its Users’ compliance with this Agreement.
- Intellectual property. Customer acknowledges that no ownership right is conveyed to Customer under this Agreement, irrespective of the use of terms such as “purchase” or “sale”. Licensor has and retains all rights, title and interest, including all intellectual property rights, in and to the Product and any and all related or underlying technology, and any modifications or derivative works thereof, including without limitation as they may incorporate Feedback (as defined below).
- The Product may include code and libraries licensed to Licensor by third parties, including open-source software.
- Access to Products
- All deliveries under this Agreement will be made electronically. Customer and its Users must have an Internet connection in order to receive any deliveries. For the avoidance of doubt, Customer is responsible for downloading and installing the Products. Download instructions may be made available on Licensor’s website at https://testomat.io or may be provided in the email sent by Licensor to Customer.
- If approved and agreed by the Licensor and subject to the terms of this Agreement, Customer may be granted a limited, non-exclusive, non-transferable, non-sublicensable, temporary, revocable right to install and use the Product for evaluation purposes without charge for a certain limited period of time at Licensor’s sole discretion. The Product contains a feature that will automatically limit allowed Number of Users. Licensor reserves the right at any time to change that limit and to end the trial or change the duration of the trial period at any time at Licensor’s sole discretion.
- Fees
- Customer shall pay its Subscription fees in accordance with Licensor terms of payment, the applicable invoice, Order Form or the reseller’s terms of purchase, whichever are applicable.
- The Subscription fees shall be paid in full, and any levies, duties and/or taxes imposed by Customer’s jurisdiction (including, but not limited to, value added tax, sales tax and withholding tax), shall be borne solely by Customer.
- Customer may not deduct any amounts from fees payable to Licensor or the reseller, unless otherwise specified in the applicable terms of purchase.
- All the Subscription fees shall be paid in advance on a recurring basis. Customer will be billed for each Subscription Term in advance, unless other terms are specified in the applicable Order form or Licensor’s terms of payment applicable to the transaction. All Subscription fees paid by Customer are non-refundable.
- Feedback
- Customer has no obligation to provide Licensor with ideas, suggestions, or proposals (“Feedback”).
- If Customer or Users submit Feedback to Licensor, then Customer grants Licensor a non-exclusive, worldwide, royalty-free license that is sub-licensable and transferable, to make, use, sell, have made, offer to sell, import, reproduce, publicly display, distribute, modify, or publicly perform the Feedback in any manner without any obligation, royalty or restriction based on intellectual property rights or otherwise.
- DISCLAIMER OF WARRANTIES. ALL PRODUCTS ARE PROVIDED TO CUSTOMER ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES. USE OF THE PRODUCTS IS AT YOUR OWN RISK. Optimum Solutions sp. z o.o. MAKES NO WARRANTY AS TO THEIR USE OR PERFORMANCE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Optimum Solutions sp. z o.o., AND ITS SUPPLIERS (WHICH SHALL INCLUDE THE PROVIDERS OF THE THIRD PARTY SOFTWARE) AND RESELLERS, DISCLAIM ALL WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, WITH REGARD TO THE PRODUCTS, AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. Optimum Solutions sp. z o.o. (AND ITS AFFILIATES, AGENTS, DIRECTORS AND EMPLOYEES) DOES NOT WARRANT:
- THAT THE PRODUCTS ARE ACCURATE, RELIABLE OR CORRECT
- THAT THE PRODUCTS WILL MEET YOUR REQUIREMENTS
- THAT THE PRODUCTS WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE
- THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED
- THAT THE PRODUCTS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
- ANY CONTENT OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE PRODUCTS ARE DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD. NO WARRANTY OR LIABILITY AT ALL IS GIVEN TO PRODUCTS UNDER EVALUATION.
- DISCLAIMER OF DAMAGES. LIMITATION OF LIABILITY
- TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Optimum Solutions sp. z o.o. (OR ITS AFFILIATES, AGENTS, DIRECTORS, OR EMPLOYEES), OR Optimum Solutions sp. z o.o. LICENSORS, SUPPLIERS OR RESELLERS BE LIABLE TO CUSTOMER OR ANYONE ELSE FOR:
- ANY LOSS OF USE, DATA, GOODWILL, OR PROFITS, WHETHER OR NOT FORESEEABLE;
- ANY LOSS OR DAMAGES IN CONNECTION WITH TERMINATION OR SUSPENSION OF CUSTOMER’S ACCESS TO OUR PRODUCTS IN ACCORDANCE WITH THIS AGREEMENT;
- ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES WHATSOEVER (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES), INCLUDING THOSE:
- RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT FORESEEABLE
- BASED ON ANY THEORY OF LIABILITY, INCLUDING BREACH OF CONTRACT OR WARRANTY, STRICT LIABILITY, NEGLIGENCE OR OTHER TORTIOUS ACTION
- ARISING FROM ANY OTHER CLAIM ARISING OUT OF OR IN CONNECTION WITH CUSTOMER’S USE OF OR ACCESS TO THE PRODUCTS OR SUPPORT.
- THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
- LICENSOR’S TOTAL LIABILITY IN ANY MATTER ARISING OUT OF OR IN RELATION TO THIS AGREEMENT IS LIMITED TO ONE HUNDRED (100) US DOLLARS OR THE AGGREGATE AMOUNT PAID OR PAYABLE BY THE CUSTOMER FOR THE THREE-MONTH SUBSCRIPTION PERIOD PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, WHICHEVER IS GREATER. THIS LIMITATION WILL APPLY EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF LIABILITY EXCEEDING SUCH AMOUNT AND NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
- Term and Termination
- The term of this Agreement will commence upon acceptance of this Agreement by Customer as set forth in the preamble above, and will continue for each Product through the end of the applicable prepaid Subscription Term unless the Agreement is earlier terminated pursuant to the terms below. The Subscription will automatically renew for a period equal in duration to the then expiring Subscription Term, unless either Party cancels the automatic renewal of the Subscription by sending a respective notice of non-renewal (email notice is sufficient) to the other Party prior to the end of the current Subscription Term. The Agreement may also be terminated as set forth herein.
- Customer may terminate this Agreement at any time by cancelling its Product subscription. If such termination occurs during a then-current prepaid Subscription Term, this Agreement will continue to be effective until the end of that prepaid Subscription Term. Such termination does not relieve Customer of the obligation to pay any outstanding subscription fees owed to Licensor, and no credits or refunds will be issued to Customer for prepaid Subscription fees (except as specified in this Agreement).
- Additionally, Licensor may terminate this Agreement by sending a termination notice (e-mail notice is sufficient) to Customer if:
- Customer has breached this Agreement and fails to cure such breach within five (5) days of notice thereof (e-mail notice is sufficient).
- Customer fails to make the timely payment of Subscription fees in accordance with “Fees” Section of this Agreement.
- Licensor is required to do so by law (for example, where the provision of the Product to Customer is, or becomes, unlawful).
- Licensor elects to discontinue providing the Product, in whole or in part.
- It is determined that a single user account is being used by multiple individuals. In such cases, the Customer is responsible for all activities conducted through their account and must immediately report any unauthorized use or breach of the account sharing policy.
- Licensor may terminate this Agreement immediately by sending an email notice to Customer if Customer or Customer’s Users violate any provisions of the Grant of License section.
- Licensor will make reasonable efforts to notify Customer via email as follows:
- Thirty (30) days prior to termination of the Agreement when required to terminate by law or because of discontinued Product. In such events Customer will be entitled to a refund of the unused portion of prepaid subscription fees, if applicable.
- One (1) day prior to termination of the Agreement in other cases. In such events Customer will not be entitled to any refund of the unused portion of prepaid subscription fees.
- If Customer or Customer’s Users violate any provisions of the Grant of License section, the Agreement will terminate immediately upon the notice from Licensor.
- Following the expiration of the Subscription Term or termination of this Agreement, the license and rights stipulated in “Grant of License” section shall immediately terminate upon such expiration or termination and Customer shall have no right to use the Product. Following the expiration of the Subscription Term or termination of this Agreement, Customer shall immediately cease using the Product and shall immediately delete or destroy all copies of the Product licensed to Customer hereunder. Upon the request from the Licensor, Customer shall provide a written confirmation of such deletion or destruction.
- Temporary Suspension for Non-payment
- Licensor reserves the right to suspend or limit Customer’s access to Licensor’s Products if Customer fails to pay Subscription fees on time.
- If Licensor suspends or limits Customer’s access to Licensor’s Products for non-payment according, Customer must pay all past due amounts in order to restore full access to Licensor’s Products.
- Customer hereby agrees that Licensor is entitled to charge Customer for the time period during which Customer has access to Testomat.io Products until Customer or Licensor terminates or suspends Customer’s subscription in accordance with this Agreement.
- Export Regulations. Customer shall comply with all applicable laws and regulations with regards to economic sanctions, export controls, import regulations, and trade embargoes (all herein referred to as “Sanctions”), including those of the European Union and United States (specifically the Export Administration Regulations (EAR)). Customer declares that it is not a person targeted by Sanctions nor is it otherwise owned or controlled by or acting on behalf of any person targeted by Sanctions. Further, Customer warrants that it will not download, install, or otherwise export or re-export the Product or any related technical data directly or indirectly to any person, country or territory subject to Sanctions or download or otherwise use the Product for any end-use prohibited or restricted by Sanctions.
- Customer Support
- Licensor provides Email Support as well as Instant Messaging Support. The response time will be reasonable, but no specific response time guarantees are given.
- Customer may request additional paid support from Licensor which is subject of a supplementary individually negotiated agreement between Customer and Licensor.
- Any terms of support availability only apply to the latest version of Licensed Software available in Customer Subscription.
- Customer Data
- Use of Name and Logo. Customer agrees that Licensor may identify it as a customer of Optimum Solutions sp. z o.o. and may refer to it by name, trade name and trademark, if applicable. Licensor may also briefly describe Customer’s business in Licensor marketing materials, on the Optimum Solutions sp. z o.o. website and/or in public or legal documents. Customer hereby grants Licensor a worldwide, non-exclusive and royalty-free license to use Customer’s name and any of Customer’s trade names and trademarks solely pursuant to this section of the Agreement.
- Gathering of Usage Statistics. Customer acknowledges and agrees that the Product may contain a feature that reports the usage statistics, diagnostics information and usage meta-information of the Product back to the Licensor. Customer may opt out of the gathering of usage statistics by turning off this feature in the Product settings.
[END OF AGREEMENT]
The previous versions of Testomat.io License agreement for On Premise self-hosted version can be found here.